1. Do you currently have a pool service company, or do you maintain your pool yourself? Have a company Do it myself Mix of both
2. What size is your pool? Small, under 10,000 gallons Medium, 10,000 to 20,000 gallons Large, 20,000 to 30,000 gallons Extra large, over 30,000 gallons Spa or hot tub only Not sure
3. How much do you pay now per month? Under $100 $100 to $150 $150 to $200 $200+ Not sure
4. How often does your current service come? Weekly Every other week 2 times a month 3 times a month Not on a regular schedule
5. What matters most to you in a pool company? Pick your top 2. Reliability, showing up on time Price Communication, updates, photos, texts Water quality, consistent chemical balance Trustworthy techs on your property when you are not home Easy billing, no surprise chargesPick up to 2. Tap again to unselect.
6. What frustrates you most about pool service, past or current?(optional) Missed or skipped visits Green or cloudy water No communication or updates Surprise charges Damage or careless work Hard to reach anyone Nothing really OtherPick as many as you like. Tap again to unselect.
7. How often does your filter currently get cleaned? Every 1 to 2 months Every 3 months Not on a schedule Not sure
8. What would make you switch companies, or start using one? Better price Better communication and app updates A trial period or discount Nothing, happy with current setup